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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawson Kennedy

October 20, 2023

1  out of  5 rating by Dawson Kennedy
"Rates have constantly gone up every couple months and any time I ask why their response is "I'm not sure" I went in to the office and added two more vehicles to my policy, she said it'd go up $150..... I go to pay it and it went up $200!!!!! I asked why the difference from what I was told and she said "I don't know and I can't see why" $700 a month...... no thanks..... I'll find somewhere else."
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Ana Suarez

August 4, 2023

5  out of  5 rating by Ana Suarez
"Robin was the agent that attended me, I went to see about car insurance. Robin explained the various coverages and prices, and we came with an insurance plan that suited my needs and budget. Robin also helped with renters insurance. Robin also helped with some trouble shooting I came across with adding the drive safe app. Very helpful, great customer service 👍."
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G Watson

May 31, 2023

5  out of  5 rating by G Watson
"I highly recommend this state farm agency! They have a very friendly and courteous staff!"
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Christy Bates

April 13, 2023

5  out of  5 rating by Christy Bates
"highly recommend!!! Everyone is all around great."
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C & C Builders, LLC.

April 13, 2023

5  out of  5 rating by C & C Builders, LLC.
"Great company to do business with! Staff is knowledgeable and always eager to help. Highly recommend!"
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Leah Edwards

April 13, 2023

5  out of  5 rating by Leah Edwards
"Excellent customer service and always eager to help us!"
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Tiffany Yarbrough

April 13, 2023

5  out of  5 rating by Tiffany Yarbrough
"Ali is always so knowledgeable and helpful with ALL of our insurance needs! So grateful to have this awesome agency right here in our hometown!"
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Anna Blizzard

April 12, 2023

5  out of  5 rating by Anna Blizzard
"Ali and the team at State Farm are efficient and always ready to help!"
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Tiffany Sittle

April 12, 2023

5  out of  5 rating by Tiffany Sittle
"The staff at Caughey Hearn State Farm are super helpful and very friendly. I would highly recommend them. Every experience has been a positive one."
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John Richey

April 12, 2023

5  out of  5 rating by John Richey
"It’s great dealing with people thats very knowledgeable about their job and all I have to do if I have a question is call Ali Benton and she gives me a answer and always pleasant to talk , love my State Farm team Thanks Caughey Hearn"
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traci bowen

April 9, 2023

5  out of  5 rating by traci bowen
"While shopping around for new home and auto coverage, Caughey and Jordan immediately stood out! Emails and phone calls received prompt attention. They even helped me to understand quotes from competitors. Their rates and coverage were a better value than any other company I found, but I chose them for their outstanding customer service!"
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Tomeaka Mcfadden

April 6, 2023

5  out of  5 rating by Tomeaka Mcfadden
"I love state farm excellence service anytime I need something they always there!"
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K McMan

April 6, 2023

5  out of  5 rating by K McMan
"So very happy to be doing business with this awesome team of agents! They were so helpful on a rather large claim last year on our home, after a lightning strike. Jordan walked us through everything so professionally and they were so quick to do a turn around on our claim! Thank you so much Mr. Hearn and Jordan for all you’ve done! I highly recommend this insurance company!"
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Royal Commercial Refrigeration

April 6, 2023

5  out of  5 rating by Royal Commercial Refrigeration
"Caughey and his office staff are the best in the business. If we have a need, they meet it in a timely manner ALWAYS. They are consistent, they are helpful and always go out of their way to help!"
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Tess Newton

October 27, 2022

5  out of  5 rating by Tess Newton
"Allie, Jordan, Julia Anne are the best! Cannot recommend them enough!"
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Perry Stanfield

October 24, 2022

5  out of  5 rating by Perry Stanfield
"Great people"
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Terrence Strickland

September 18, 2022

5  out of  5 rating by Terrence Strickland
"Awesome customer service"
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Job Gutierrez

May 21, 2022

5  out of  5 rating by Job Gutierrez
"What can I say his whole office is one of the best I've ever had to deal with for insurance car and home"
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Victor Alarcon

May 9, 2022

5  out of  5 rating by Victor Alarcon
"Incredible person! Kind hearted, honest and one of the most pleasant people I have had the pleasure of working with. 10 stars for Caughey!!"
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Candace Iddins

April 30, 2022

5  out of  5 rating by Candace Iddins
"We have the best insurance agent! Heather Leone went above and beyond to get us what we needed!"
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Kaleb Terrell

April 29, 2022

5  out of  5 rating by Kaleb Terrell
"The staff is knowledgeable paired with great customer service!"
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h r leone

April 29, 2022

5  out of  5 rating by h r leone
"Great staff with excellent insurance coverage!!"
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Kimberly Craft

April 29, 2022

5  out of  5 rating by Kimberly Craft
"All of the staff and services are great. I personally was helped by Heather, and she did a great job!"
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Erica Andrade

April 29, 2022

5  out of  5 rating by Erica Andrade
"Best experience ever! Super welcoming and sweet staff!"
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Marie Brock

April 29, 2022

5  out of  5 rating by Marie Brock
"Heather was very professional, patient and answered every question asked about the process for my policy."